Job Functions
- To perform transaction sanction screening functions
- To prepare documents for Audit Reviews
- Together with the team, to work and target SLA is met at all times.
- To ensure quick action/resolution in managing both internal and external customers’ queries/feedback/complaints.
- To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment/service timelines are not impacted.
- To participate in UAT/Projects as and when required.
Knowledge & Skills
- A position requiring prior experience in sanctions screening
- Accuracy and being meticulous is a key requirement
- Proficient in Microsoft Windows applications – Word, Excel & Power-point.
- Possesses good oral/communication and co-ordination skills; and able to interact well with team members and business units/bankers/customers.
- Resourceful, energetic, persevering and able to multi-task independently with confidence in time-critical environment.
Personal Qualities
- A self-motivated & pro-active person
- A risk-conscious person who ensures internal controls and procedures are complied with closely.
- A meticulous person with an eye for details.
- A confident, diplomatic and tactful person in problem resolution and decision making.
- A person who possesses customer focus mindset and a firm believer of Quality discipline.
- Flexible with putting extra efforts, when required.
