As Groomer, you will help manage the day-to-day business operations of the Pet
Grooming Centre.
Being part of the team, you help to build and develop a dynamic team who understands the
business objectives and the importance of having the ability to deliver an Animal Arts Academy
customer service & shopping experience that is a cut above the rest.
Your roles & responsibilities include:
• Day-to-day business operations of grooming Centre within the store
• Ensure all grooming appointments properly scheduled
• Basic pet grooming based on the best practices and customers’ needs
• Ensure workplace safety, hygiene level and cleanliness of the grooming Centre
• Ensure safety of pets throughout the grooming process
• Ensure that all pets are well taken care of and in compliance with AVA guidelines
• Adhere to all the retail SOP, company’s policies, processes and procedures
• Upsell pet care products
• Highlight abnormalities of pets to the customers to avoid unnecessary conflicts or
misunderstanding
• Feedback to Area Supervisor on customer needs or operations matters
• Practice professionalism and acting in the best interests of the company, in all aspects
• Any other duties / tasks as assigned related to your role
