Roles & Responsibilities
Responsibilities
• Assisting in hiring and training beauticians as required.
• Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.
• Maintaining records of staff members which includes their salaries and working schedules.
• Advertising and promoting services, offers, and discounts via social media.
• Monitoring stock and ordering beauty products as and when required.
• Tracking the payments received from clients.
• Offering discount bundles and running online competitions to attract new clients.
• Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.
• Maintaining records of all transactions and presenting it to the beauty or hair salon owners.
Requirements
• Prior work experience in similar role.
• Proficient with all skin and hair treatments.
• Excellent knowledge of bookkeeping and accounting procedures.
• Ability to handle customers’ requests and complaints with elegance.
• Excellent oral and written communication skills.
• Strong organization and analytical skills.
• Exceptional customer service skills.
• Strong negotiation and sales skills.
• Proficiency in Microsoft Office.
• Customer-oriented individual and an outstanding problem-solver.
• Good numerical abilities.
• A keen eye on details.
• Good time management skills.
• Exceptional leadership skills
