1. Manage salon staff, including hairstylists, assistants, and receptionists.
2. Maintain high customer satisfaction levels through excellent service and quality.
3. Implement and enforce salon policies, procedures, and standards.
4. Control expenses, manage budgets, and optimize profitability.
5. Monitor and analyze sales trends, making recommendations to increase revenue.
6. Maintain a clean, safe, and organized salon environment.
7. Develop and implement marketing strategies to attract new clients.
8. Manage inventory, order supplies, and maintain adequate stock levels.
9. Handle customer complaints and resolve issues promptly.
10. Stay up-to-date with industry trends and developments.
*Requirements:*
1. 3+ years of experience in a salon management role.
2. Excellent leadership, communication, and problem-solving skills.
3. Ability to work in a fast-paced environment.
4. Strong organizational and time management skills.
5. Proficiency in salon software and point-of-sale systems.
6. Knowledge of hairdressing services, products, and techniques.
*Work Hours:*
- Typically 40-50 hours per week, including evenings and weekends.