Job Description
- Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
- Handle administration and paperwork.
- Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
- Prepare for consultation and recommendation report when required
- Handle clients’ mails, messages, and answering phone calls
- Supervise and ensure the smooth and efficient ongoing project
- Supervise on project budget, schedule, quality.
- Ensure clients receive an optimum level of service and care at all times
- Ensure vigilance of any service discrepancies
- Perform any other reasonable duties and responsibilities as requested by superior or management.
Requirements:
- Degree in Business Management/Project Management/Tourism/Hospitality.
- Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
- Familiar with working regulations and environment in Singapore and Asia Pacific.
- Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
- Proficient in Microsoft office and Project Management
- Good attitude, strong communication, interpersonal and customer service skills.
- Excellent judgment, attention to detail and ability to handle confidential information.
- Proficiency in Word, Excel, PDF,PPT and other Window Office programs
- Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
- Having Experience service VVIP or VIP
