Responsibilities:
1. Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly.
2. Knowledge of operating cleaning machines, scrubbers, hi-jet, etc, and able to provide training to cleaners on how to use cleaning machines.
3. Assist Operations Manager on the establishment of cleaning standards and procedures for cleaners and ensure adherence to these standards and procedures.
4. Be the first contact person to complaints and ensure customers' satisfaction
5. Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse
6. Any other duties assigned by Manager and Clients
Requirements:
1. Able to work midnight shift
2. Able to Standby 24x7, Must be able to report for work on short notice at times.
3. Able to work OT including weekends and public holidays.
4. Able to work in islandwide locations, and able to go to multiple locations daily.
5. Excellent customer service skills and able to interact well with clients
6. At least 1 year’s experience in similar role in cleaning sector
