novita is looking for a sincere individual to join us as a Customer Service Coordinator who can communicate effectively with people from all levels and is passionate in striving for service excellence.
- Basic salary + incentive: $$2600 to $3200
- Career Progression
- Positive working environment
- Employee Welfare, Benefits & Staff Discount
Responsibilities:
- Attend to customer enquiries & feedback through different channels, with professionalism and empathy.
- Assist with aftersales programs for existing customers.
- Proactive reach out to prospects for direct sales leads (+ commission).
- Handle administrative matters pertaining to the department and any other duties or projects as assigned from time to time.
- Perform any ad-hoc tasks as required and assigned.
Requirements:
- Min 1 year in customer service experience
- 'Ready to serve’ mindset; ‘Willingness to serve’ mentality; ‘Sincere’ attitude
- Possess excellent communication and interpersonal skills
- Good knowledge in MS Office applications
- Able to work independently or in a team environment
- Able to multi-task and work under minimum supervision
Working Location - North
Working hrs / day - 8.45am to 6.00pm (Mon - Fri), 8.45am to 1.00pm (first sat of the month)
We are committed to provide opportunity for career advancement and offer attractive salary that commensurate with work experience. Interested candidates, please send in your resume, cover letter, and portfolio via APPLY NOW button.
