- Support the implementation of the system replatform project for Central Provident Fund Model for Clients in the Retail and Custody space
- Support user community on business queries and guidance on better usage of the system on daily BAU activities.
- Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
- Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
- Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
- Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
- To support UAT testing of the system replatform project, and any ad hoc or upcoming releases on system enhancements
- To maintain updated standard operating procedures and adherence to risk and changes in global operating environment
Comments for Vendors:Looking for 2 candidates with UAT experience on backoffice system, preferably financial services