The Opportunity
- Adecco is partnering our client, a well known Tech MNC
- We are looking for a Technical Deployment Specialist
- The role will start out as a contract
- Candidates who are immediately available/ able to start work within short notice will be preferred
The Talent
- Education in relevant field - Mechanical Engineering, Electrical Engineering, Information Technology or Computer Networking
- Experience in Data Center related project will be a plus
Job Description
Requirements & Support:
- Supports deployment projects by validating customers' order requirements with CPM and other stakeholders, and project manages of the technical deployment, with the data center manager.
- Develops technical knowledge of the data centers and investigates, with through partnership with more senior Technical Deployment Manager (TDM) in addressing internal issues, within a limited scope
- Receives detailed instructions from more experienced TDMs and operations teams to provide solutions cross-functionally to resolve entry level customers' non-standard order requirements.
Liaises with CPM - Follows standard practices and procedures to facilitate smooth service delivery and ensure provisioned services meet and exceed customers' expectations
- Supports reinstall projects where required
Project Planning:
- Creates simple task list to document and understand the customers' deployment, shadowing more senior team members on development of project implementation plans.
- Coordinates with operations, under the guidance of more senior team members, Learns to use professional concepts to ensure tickets are set with appropriate commit dates.
- Follows up with operations and suppliers to ensure work is completed Completes routine work on time and according to quality standards.
Receives detailed instructions on all work
Implementation and Delivery:
- Supports the planning, development and delivery of customer implementations within a limited scope and close direction.
- Works on assigned project activities.
- Supports senior team members on inventory auditing and records keeping during project implementation
Other Support:
- Supports senior team members on the investigations and resolutions of customers' and cross-functional issues during project implementation.
- Maintains regular communication with CPMs and data center operations, as well as SEs, CSMs and Account Executives functional & cross-functional teams throughout the implementation.
- Learns company operations Policies and Processes
- Learns and follows business and/or technical processes within the data center; may start to identify opportunities for improvement for basic or narrowly focused processes (e.g. Order fulfillment process) Systems Support.
- Develops knowledge of and learns business systems within the company.
- Supports the team in ensuring operations provisioning data is accurately input into business systems.
- Supports the team in any physical audit efforts.
- Supports the team and data center operations on any required vendor support.
- Receives detailed instructions to support the project management of supplemental vendor support for EIS and operations as it relates to the assigned deployment.
Next Step
- Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
- Send your resume to [email protected]
- All shortlisted candidates will be contacted
Liu XinYang
EA Licence Number: 91C2918
Personnel Registration Number: R1988872
