Overview: We are seeking a proactive and dynamic Assistant Relationship Manager to join our team. The ideal candidate will support Relationship Managers in delivering exceptional service to our high-net-worth clients, ensuring their banking needs are met with the highest level of professionalism and efficiency.
Key Responsibilities:
- Client Support:
- Assist Relationship Managers in managing and growing a portfolio of high-net-worth clients.
- Serve as a primary point of contact for clients in the absence of the Relationship Manager.
- Address client inquiries, resolve issues, and provide timely information regarding their accounts and banking services.
- Account Management:
- Facilitate the opening, closing, and maintenance of client accounts.
- Ensure all client documentation is complete, accurate, and compliant with regulatory requirements.
- Monitor client account activities and transactions to ensure compliance with firm and MAS policies.
- Service Delivery:
- Coordinate with various counterparties to ensure seamless delivery of wealth management services to clients.
- Assist in the preparation of client presentations, reports, and reviews.
- Organize and participate in client meetings, taking detailed notes and following up on action items.
- Sales Support:
- Identify opportunities to cross-sell banking products and services to existing clients.
- Support Relationship Managers in developing and executing client acquisition strategies.
- Assist in preparing proposals and presentations for prospective clients.
- Risk Management:
- Monitor and report on client account activities to detect any potential risks or compliance issues.
- Ensure adherence to all regulatory requirements and internal policies, including AML and KYC regulations.
- Support the Relationship Managers in risk assessment and mitigation activities.
- Administrative Duties:
- Maintain accurate and up-to-date client records and databases.
- Prepare and distribute regular reports on client activities and performance metrics.
- Handle confidential information with discretion and maintain client privacy.
Qualifications:
- Bachelor’s degree in Finance, Business Administration, or a related field.
- 2+ years of experience in a client-facing role within the banking or financial services industry.
- Strong understanding of private banking products, services, and regulations.
- Excellent interpersonal and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office Suite.
- High level of attention to detail and strong organizational skills.
- Professional demeanor and strong ethical standards.
Preferred Qualifications:
- Certification in financial planning or wealth management.
- Experience with CRM systems and financial analysis tools.
- Multilingual abilities are a plus.
