Position Purpose
- Business Implementation team is responsible for
- End-to-end coordination of new client onboarding / existing client offboarding for the Singapore Branch services.
- Coordination of Transitions related activities for existing clients – fund launches, terminations, restructuring, etc.
- Maintain and build a strong client service culture while carrying out projects’ implementation.
- Deepen relationships with all stakeholders and clients.
- Proactively manage issues arising from the lifecycle of projects.
- Work independently and leverage on internal BNPP colleagues for support and expertise to drive projects to successful GO-LIVE through effective project management.
- Continuously promote the improvement of On-boarding, Off-boarding & Transitions documentation, procedures, and systems.
Responsibilities - Business Implementation
This role is responsible for managing business implementation projects across the Securities Services business, supporting the Head of Business Implementation, Change Management & Transformation Office.
- End-to-end coordination of new client onboarding / existing client offboarding and client transitions activities from initiation to GO-LIVE.
- Ensure full, transparent, and appropriate communication and documentation to and from stakeholders throughout the onboarding / offboarding and transition activities.
- Establish project governance with internal business units for coordination, planning and tracking.
- Drive regular strategic client meetings, documenting, understanding the onboarding, offboarding and transition activities timelines, deliverables, requirements, key dependencies, and track to closure, escalating where necessary.
- Ensure complete documentation for implementation sign-off, audit and control.
- Conduct post-Implementation reviews (PIR) to identify issues and ensure continuous improvement to the current processes and promote team learning.
- Ensure close collaborations with
- Internal stakeholders – specifically Client Delivery, Client Development, Sales, and Relationship Managers to manage pipeline, resourcing and project handovers.
- New and existing external custodians, investment managers and other third parties.
Technical & Behavioral Competencies
- Validated working experience in the Securities Services & Financial Markets arena.
- Prior experience in the role of Project Manager / Business Analyst / Client Management for more than 10 years of working experience in the banking domain with strong project management background, ability to drive agendas, meetings, assign tasks for ownerships and ultimately, proven capability to conduct trainings and Pre GO-LIVE briefs prior to Project GO-LIVE.
- Consistent track record in timely project delivery with least burnt rate.
- Excellent commercial mindset.
- Strong self-starter with initiative, accountability, and ability to work independently as well as collaborate within the Client Delivery function.
- Natural collaborator with ability to foster relationships effectively with diverse groups across geographies.
- Pro-stakeholders’ success with excellent interpersonal communications, presentation, documentation, and negotiation skills.
Specific Qualifications
- Project Methodology (e.g., PMP, Agile)
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
https://careers.apac.bnpparibas/
More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year
