Job Summary
Excellent opportunity to drive Innovation, efficiency and lead large scale migration projects as a ServiceNow Project Manager. You would be responsible for the ServiceNow implementation projects within the organization.
Mandatory Skill-set
- Degree in Computer Science, Information Technology or equivalent;
- Has 8+ years of experience in Project Management / Program Management in multinational companies;
- More than 5+ Experience in managing ServiceNow implementation projects;
- Experience in governance of ITIL processes namely Change/Problem Management, ITIL certified;
- Possess excellent leadership, project management and presentation skills;
- Problem-solving and decision-making abilities;
- Ability to work under pressure and adapt to changing priorities;
- Detailed oriented and able to multi-task;
- Excellent verbal and written communication skills
Desired Skill-set
- PMP or Scrum Certified.
Responsibilities
- Involved in implementation of ServiceNow ITSM features and modules as per company's requirements;
- Suggest additional modules/features that will be required to meet requirements from ServiceNow users/departments;
- Responsible for providing bi-weekly updates to the Company on enhancements, issues and resolution matters;
- Involved in project tracking to ensure enhancement timelines are met;
- Liaise with Functional Developers to handle any changes to project scope;
- Provide administrative support on IT Service delivery and management related matters;
- Support and maintenance of the IT Service Management tool;
- Plan, test and deployment enhancement to the IT Service Management Tool as approved by the management;
- Responsible for collating data and information for Change Advisory Board Meeting.
Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.
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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
EA License: 07C5639
