Benefit Summary:
- East
- Working Days: 5 Days
- Working Timing: Office Hours
Job Descriptions:
- Oversee day to day operations of 19 retail stores including inventory management, store layouts, visual merchandising, and customer service
- Lead and manage a team of Retail Managers and Operations Support teams
- Develop and implement operational strategies, policies, and procedures to ensure consistent and efficient operations across all stores
- Monitor and analyze store performance and KPIs to identify areas for improvement and implement action plans
- Collaborate with other departments, such as Logistics, HR, Omni Channel and Finance, to align operational strategies and goals
- Lead and motivate the Operations team to achieve targets and objectives
- Develop and review Operations related processes to ensure compliance with company policies, procedures, and regulations
- Manage relationships with internal & external vendors, suppliers, and service providers
- Participate in the development of annual budgets and monitor expenditures to ensure cost efficiency
- Conduct regular store visits to assess store operations and provide guidance to store teams
- Stay updated on industry trends, market conditions, and competitors' activities
- Any other ad-hoc duties as assigned by the management
Job Requirements:
- Bachelor's degree in Business, Retail, Operations, or a related field
- Minimum 10 years of experience in Management level in retail operations, preferably in the travel retail or FMCG industry
- Proven track record of successfully managing retail operations and driving operational excellence
- Strong leadership and management skills, with the ability to effectively lead and motivate a team
Interested Applicants, kindly click on "APPLY NOW"
We regret that only shortlisted candidates will be notified.
EA License No: 15C7752
EA Personnel No: R1326597
EA Personnel Name: Oh Jia Qi Doreen
