Highlights
- Location: Raffles (5 Minutes walk from Raffles Place & Telok Ayer MRT)
- 5 days work week
- 8.30am - 5.30pm
- Good career prospects and developments
The Pre-Sales Engineer provides pre-sales technical sales support for all the company products and associated applications. You will need to collaborates with and assists with sales opportunities across the country and entire Asia Pacific region.
The challenges:
- Conducting customer discovery workshops and documenting customer requirements.
- Delivering professional business and technical presentations.
- Preparing and delivering custom product demonstrations, demo lab installs and product trials and tracking their successful completion.
- Maintaining in-depth knowledge of the company products.
- The handling of all pre-sales technical issues professionally and efficiently.
- Attending partner events and tradeshows to support the organization and our partners, including public speaking, demos and addresses.
- Delivering technical workshops and advanced product deployment trainings.
- Serving as a point of contact for the organization channel partners on technical sales issues.
- Help guide partners on how to access product training and support partners by providing product enablement sessions.
- Estimating and communicating a customer’s expected Return on Investment.
- Responding to technical questions and providing solution architectures in RFI/P/Qs.
- Sharing “Best Practices” with other SEs.
- Supporting Proof of Concepts (PoC) delivery and pilot design.
- Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product.
- Preparing resellers on the technical aspects of selling company solutions practices and procedures.
- Preparing Professional Services for efficient installations – professionally managing.
- the transition from pre-sales to post-sales.
The qualified applicant must demonstrate knowledge of the roles, responsibilities, processes, tools
and techniques used by pre-sales technical support and sales departments, and have excellent
people skills, presentation, communication, and negotiation skills.
The qualified applicant must possess extensive, up-to-date technical knowledge in enterprise capture,
business process management, robotic process automation, enterprise integration, mobile
applications, and multi-function devices and printers.
What it Takes
- Min 5 years of experience supporting a solution sales team in the pre-sales technical role.
- Bachelor’s degree in information systems, computer science, information technology or a related discipline, or equivalent years of experience.
- Proficient in speaking and writing in Traditional and Simplified Chinese due to mandarin speaking customers in North Asia.
- Business analysis at the IT, LOB and executive level.
- Experience in presenting in a professional setting.
- .NET Computer programming experience is a plus.
- Experience working with various partner/channel organizations.
- Ability to travel (20%-35%).
Talents@Work Pte Ltd (21C0501)
Joshua Tan Jian Hua (R22107946)