Responsibilities
- Oversee daily quality control operations and conduct regular internal and external audits to ensure compliance with standards and procedures.
- Lead the development, implementation, and improvement of quality control policies, standards, and procedures, ensuring proper documentation for regulatory submission.
- Develop and maintain a system for monitoring and evaluating quality control data, providing comprehensive reports to senior management.
- Identify and investigate quality control issues, recommend solutions to improve service quality and processes, and implement risk mitigation strategies.
- Evaluate and monitor supplier performance through regular audits, ensuring adherence to company quality standards.
- Monitor equipment use for safety, discarding any that do not meet requirements.
- Mentor and lead the Quality Assurance team, fostering a culture of continuous improvement and quality excellence.
- Represent the company in quality-related discussions with external stakeholders, including clients and regulatory bodies.
- Manage feedback, complaints, and incident or accident investigations.
- Liaise with ESG and other relevant government entities on grant support applications and claims.
- Handle any other related QA/QC matters as requested by management.
Requirements
- Bachelor’s degree in Quality Control or relevant disciplines (Engineering, Manufacturing, etc.)
- Minimum of 5 years of professional experience in a Quality Control or Quality Assurance role
- Good knowledge of local and international quality control methodologies and best practices, including ISO management systems and relevant frameworks (ISO 45001, 14001, 20121, 9001, and bizSAFE standards)
- Excellent written and oral communication, leadership, supervision, and problem-solving skills
- High attention to detail and commitment to producing high-quality work
- Ability to multitask effectively, work independently, and collaborate in teams
- Proficient in Microsoft Office Suite
- QEHS internal auditor certification is advantageous
Tan Cheu Hoon, Fenny
EA License No.: 02C3423
Personnel Registration No.: R22105896
