Job Responsibilities:
- Account management to retain and grow the portfolio in order to achieve the renewal revenue target set for the year
- Act as the single point of contact between client and agency
- Attend campaign brief with clients
- To understand clients’ business/brand to provide recommendation in digital marketing solutions to achieve marketing objectives
- Maintain and strengthen relationship with existing clients assigned through regular contact via phone, email or face to face meeting
- Day-to-day management of clients’ campaign
- Liaise with internal departments to deliver task necessary for the campaigns
- Review and raise initiatives to improve clients’ digital campaign performance
- Generate reports for client’s campaigns
Job Requirements:
- At least 2 years - 4 years of working experience in the related field is required for this position.
- Willing to work on site. No remote working arrangements
- Needs to be sales driven and comfortable in achieving renewal revenue growth
- Excellent writing skills and verbal communication skills
- Possess great problem solving skills
- Possess excellent interpersonal skills
- Strong passion in Media/Online Marketing solutions
- Experience in understanding needs of customers and delivering innovative solutions
- Knowledge of ad platforms and management tools including but not limited to Google Ads, Google Tag Manager, Google Analytics, Facebook Pixels/Ad Manager preferred
- Google Ads Certified preferred
- Prior Agency experience on client management will be strongly preferred
- Knowledge transfer and sharing among team members
- Ability to work in a fast-paced environment
