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Jobs in Singapore   »   Jobs in Singapore   »   Business Management / Project / Planning Job   »   Business Operations Manager, APJ, SMGS Ops - WWSO Sales & Biz Ops
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Business Operations Manager, APJ, SMGS Ops - WWSO Sales & Biz Ops

Amazon Web Services Singapore Private Limited

Amazon Web Services Singapore Private Limited company logo

Specialist Strategy & Operations team is seeking a Specialist GTM Strategy and Operations (SGSO) lead aligned to Enterprise Applications, Migrations and Modernization (EAMM) pillar in Asia Pacific and Japan (APJ). This role will be a member of the SGSO team supporting APJ EAMM GTM Specialists, to develop, implement and manage the annual GTM plan, business processes, business insights and performance cadences to meet organizational goals and initiatives.

The Specialist GTM Strategy & Ops Manager possesses an understanding of AWS specialized services, who can leverage their depth of operations experience to develop and drive the effectiveness, efficiency, and performance of GTM Specialists and Solution Architects teams, and partner cross functional to deliver improvement initiatives that will accelerate the opportunity to revenue. This position will support the administration and execution of the team’s goals and targets, including segmentation of business goals to the domain level, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results. This position will support various parts of the rhythm of the business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics.

The successful candidate must be able to roll-up their sleeves, and work directly with the models/data. The individual will help drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. This role will hold a variety of responsibilities ranging from day-to-day operations, to delivering business insights and recommendations, to driving strategic planning activities, to leading initiatives focused on process improvement and organization efficiency.

Key job responsibilities

  • Act as a trusted advisor to APJ EAMM Specialist leaders and team members, leveraging data and analyses to land business insights, and scale the business.
  • Drive incubation and growth for some of the most strategic offerings in the AWS portfolio. Including driving improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers.
  • Partner with EAMM Specialist leaders to build end-to-end services goals management mechanisms (e.g. target cascading, attainment tracking, and get-to-green plans), executing across Annual Planning, Rhythm of the Business (e.g. Monthly Business Reviews, Quarterly Business Reviews), Business Insights, and Operational Enablement.
  • Support the administration and execution of the team’s targets, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results.
  • Collaborate closely with stakeholders to ascertain business needs, and to drive standardization, prioritization, automation of metrics, data, reporting, and dashboards.
  • Support and deliver on other ad-hoc requests, projects, initiatives, and/or analysis, as needed

Basic qualifications

  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
  • 5+ years of finance, business management, business planning or sales operations experience; and 7+ years progressive experience
  • Excellent written and verbal communication skills
  • Experience developing strategies that influence leadership decisions at the organizational level
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

  • Experience working within a high-growth, technology company
  • Experience in business-process design or equivalent
  • Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
  • Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly
  • Deep experience in prioritization of deliverables and tasks

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