- Assists the Outlet Manager in preparing annual operating budget in conjunction with Director of F&B.
- Assists the Outlet Manager to maximize profitability of the restaurant & room service.
- Ensures that staff completely understand company policies & standards
- Assists the Outlet Manager in analyzing menus and products of competitive restaurants & room service.
- Assists the Outlet Manager in recruiting, training and evaluating employees.
- Assists the Outlet Manager to inspect the physical condition of furniture and decorations.
- Checks the tidiness & cleanliness of staff, ensures grooming standard is implemented.
- Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
- Conducts daily briefing and de-briefing for a function assigned.
- Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
- Communicates effectively with quests, subordinates, immediate superior and other section heads.
- Prepares daily cover count and revenue report for the outlet.
- Attends daily F&B briefing, F&B Meeting in the absence of the Outlet Manager, and all other training sessions and meeting required for the position.
- Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
- Identifies and solves problems in service in a professional manner. Handles guest complaints professionally.
- Reports and controls breakage and losses in the assigned outlet.
- Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operation.
- Knows and understands all the food and beverage policies and procedures in service of food and beverage in order to ensure the correct implementation.
- Follows control procedures in food and beverage cost and cashiering.
- Promotes guest satisfaction in the outlet.
- Receives and handles booking inquiries and special arrangement.
- Controls the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
- Coaches and counsels captains, bartenders and waiters effectively.
- Motivates a strong team within the outlet section.
- Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
- Performs other duties as assigned by Outlet Manager, Director of F&B.
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