We are seeking a dedicated and experienced Store Supervisor to join our team. As a Store Supervisor, you will play a crucial role in ensuring the smooth operation of our massage parlor. You will be responsible for overseeing daily activities, managing staff, and maintaining excellent customer service standards.
Responsibilities:
- Supervise and coordinate daily operations of the massage parlor.
- Manage and motivate a team of massage therapists and receptionists.
- Ensure exceptional customer service is provided to all clients.
- Monitor inventory levels and order supplies as needed.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Schedule staff shifts and manage employee performance.
- Maintain cleanliness and organization of the store.
- Adhere to health and safety regulations.
- Assist in marketing and promotional activities to drive business growth.
- Handle cash transactions and reconcile daily sales reports.
Requirements:
- Previous experience in a supervisory role, preferably in the wellness or hospitality industry.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of massage therapy techniques and spa operations is a plus.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive salary based on experience.
- Opportunities for career advancement and professional development.
- Employee discounts on massages and other services.
- Positive and supportive work environment.
If you are passionate about wellness and customer service, and you possess the skills required for this role, we encourage you to apply.
