Our Client is looking for a dedicated and motivated individual to join their team:
Responsibilities
- Provide Level 2 and 3 ( L 2.5) network support, troubleshooting and resolving network incidents.
- Manage operational incident response, including root cause analysis and timely resolution.
- Participate in network change management processes, planning and implementing network changes.
- Lead and mentor a small network support team of 5 people.
- Proactively monitor network performance and identify potential problems.
- Maintain up-to-date knowledge of network technologies and best practices.
- Document network configurations and procedures.
- Collaborate effectively with other IT teams and departments.
Qualifications
- 5+ years of experience in network support engineering.
- Proven experience in managing operational incident response and change requests.
- Leadership experience in a technical environment (leading a team of 5+ pax preferred).
- Proficiency in Cisco, Checkpoint, Aruba, and Palo Alto network technologies.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
If this opportunity seems like one which you would like to pursue further, apply through the button, or you can send your CV over to [email protected]
