We are looking for a Product Manager with technical knowledge in Photonics, Optics, Lasers to manage technical inquiries and product portfolio.
Key Responsibilities:
- Product specialisations: Lasers, Laser Systems, Laser Optics, Power Electronics, Laser Instruments, Precision Optics, etc.
- Collaborate with Sales Managers to understand customers’ requirements, translate them into technical specifications and propose technical solutions to the customer.
- Maintain documentation of customer’s requirements and our proposed solutions.
- Technical troubleshooting during pre-sales and post-sales processes. May involve some hands-on during installation and servicing.
- Manage existing product catalogues and marketing materials by liaising with suppliers to ensure that contents are up-to-date.
- Develop the product portfolio by constantly seeking new suppliers to meet customers' needs.
- Develop business plans and go-to-market strategies for products.
- Conduct training to staff for product updates, and conduct training to customers during system installation.
- Other ad-hoc duties assigned.
Requirements:
- Qualifications in physics, engineering, science or a related discipline.
- Work experience in photonics, optics, lasers products, machinery or related industries.
- Good problem-solving skills, creativity and resourcefulness.
- Good command of English. Good written and verbal communication skills.
- Independent, detail-oriented and self-driven individual.
- Willingness to travel to customer sites for meetings, troubleshooting, installation, servicing, etc.
- Qualifications not paramount over industry sector experience.
