Objectives of this role
- Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the work environment is inviting and well-stocked
- Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
- Monitor performance and report on progress
Responsibilities
- Optimize business operations and oversee office supplies, equipment, and processes
- Ensure successful workflows, schedules, communications, and office environment on a daily basis
- Manage external vendors and resources, nurture client relationships, and ensure that best practices are upheld
- Open the office daily, greet visitors, answer and redirect phone calls, and manage email, regular mail, shipments, photocopying, and fax correspondence
- Prepare letters, reports, memoranda, tables, financial data, meeting minutes, forms, and similar material based on dictation, rough draft, and plain or corrected copy; review materials for accuracy and formatting; initiate non-disclosure agreements (NDAs)
- Assist staff members with coordination of schedules, appointments, daily operational tasks, and travel arrangements
- Establish and maintain record-keeping system for files, contacts, and employee directory
- Oversee office equipment and supplies, and initiate requisitions to replenish inventory
- Assist junior staff members with onboarding
- Perform a variety of clerical duties, such as responding to calls, emails, and requests
- Determine which issues require immediate attention, and communicate to leadership any deviations from standard operating procedures
- To keep track client’s meeting schedule and attend meeting if needed
Qualifications and Education Requirements
- A bachelor's degree in a relevant field such as Business Administration, Management or other related discipline is often preferred.
- Leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of budgeting and project management.
Preferred Skills
- Client Communication
- Proven success in a secretarial role
- Exceptional written and verbal communication skills
- Ability to multitask and manage time wisely
- Problem-Solving
- Administrative Tasks
- Proficiency in English
