Requirements:
· Minimum of 3 years' hands-on experience in providing Data Center support.
· Minimum of 1 year's experience in providing Windows and Unix support.
· Degree or diploma in IT would be an advantage.
· Ability to work independently with minimal supervision.
· Able to communicate messages clearly and concisely.
· Ability to maintain high-quality performance and constantly deliver results in a timely manner.
Scope of Work:
The resource will be covering operations and projects as listed.
· To support and deliver any activities which required 24x7.
· To support Service Request, Incident and Change activities.
· To support and deliver requested IT DCO Daily Infra Operations activities.
· To support and deliver requested IT DCO Daily Environment Operations activities.
· To support and deliver requested task from the IT DCO Projects.
· To support and deliver requested task from IT Initiative Projects.
· To support, coordinate, monitor and supervise any external vendor working in IT DCO restricted facilities.
· To support New Campus Network upgrade.
