Job Description & Requirements
- Overall management of the outlet in terms of sales, profitability and cost efficiency.
- Work wth the chef in maintainig and improving food standards and quality.
- Train, counsel, guide and instruct personnel in the proper performance of their duties.
- Cultivate a conducive and good working environment for the service team, along with the kitchen team.
- Familiar with all the job duties, responsibilities and roles of all service staff
Skills & Knowledge:
- Familiar with the use of computer software: Word, Excel, Outlook
- Good knowledge of accounting practices and reports: Profit & Loss statements, revenue sales, inventory costs etc.
- Skilled in handling customer written and verbal complaints
- Good knowledge of Peperoni guest service standards
- Good knowledge of food ingredients used
- General knowledge of food handling, food preparation and cooking precedures
- Excellent knowledge of food gygiene regulations and company quality standards
Personal Qualities:
- Passion to serve
- Able to work at a fast pace under pressure
- Creative in dealing with situations
- Positive attitude and responsible
- Good attention to detail
- Good organizational and supervisory skills
- Able to work in a team
- Good standard of personal hygiene
