This position reports to the Director. The Sales Manager oversees the company's sales team to ensure they meet targets and objectives. The Manager also recruit, train, and motivate sales representatives, set sales goals, develop strategies to achieve those goals, monitor performance, analyze sales data, and collaborate with other departments to optimize sales processes and customer satisfaction. At Emgenius Pte Ltd, we foster a dynamic culture centered around our employees, prioritizing empowerment, excellence, continuous enhancement, and the continual nurturing of an exceptional workplace environment.
Job Description
Individual to be involved in:
1. Develop and implement sales strategies tailored to the unique needs of the repair and maintenance sector for computer hardware, data processing equipment, and computer peripherals.
2. Lead the sales team in identifying and pursuing potential clients within the target market, including businesses in need of repair services or equipment upgrades.
3. Collaborate with product development and marketing teams to ensure alignment between customer requirements and product offerings, facilitating smooth sales processes.
4. Monitor market trends and competitor activities to adjust sales tactics and maintain a competitive edge, especially in the dynamic fields of fire protection and security alarm systems installation.
5. Provide ongoing training and support to sales representatives to enhance their product knowledge, sales techniques, and customer relationship management skills.
6. Analyze sales performance metrics and financial data to assess the effectiveness of sales strategies, identify areas for improvement, and make informed decisions to drive revenue growth in both repair and maintenance services and installation projects.
Job Requirements
1. Conduct thorough market research to understand customer needs and competitor strategies in the repair and maintenance sector.
2. Develop tailored sales strategies for computer hardware, data processing equipment, and peripherals in the repair industry.
3. Lead sales teams in identifying and targeting potential clients requiring repair services or equipment upgrades.
4. Possess comprehensive understanding of computer hardware, data processing equipment, and security systems for effective client communication.
5. Collaborate across teams to ensure sales strategies align with customer requirements and product offerings.
6. Analyze sales metrics and financial data to evaluate strategy effectiveness and drive revenue growth.