You will be working in a call centre setting and your main responsibilities are but not restricted to the below:
Responsibilities:
1. Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information.
2. Identify and escalate cases to senior colleagues.
3. Conduct administrative tasks and ensure client needs are followed through.
4. Any other duties assigned from time to time.
Requirements:
1. Minimum GCE "N" Level.
2. At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous.
3. Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment.
4. Proficiency in two or more languages and/or dialects will be an advantage to cater to the needs of dialect-only speaking clients.
If you meet these requirements, please send your CV to:
Only shortlisted candidates will be notified.
Lim Fang Chien | Director
EA License Number: 14C7334
EA Personnel Number: R24123063
