Responsibilities:
- Create and maintain a comprehensive documentation of the system enhancements and fixes;
- Track and monitor internal and external stakeholders’ requests on system enhancements and fixes;
- Manage internal and external stakeholders’ enquiries and feedback on the system; and
- Collate and prepare data for analysis.
Qualification:
- A diploma/degree in any discipline
- Experience in IT system management, data processing and database management will be an added advantage
Competencies:
- Strong administrative skills
- Good verbal and written communication
- Good interpersonal skills
- Proactive in pushing for well-considered change with internal and external stakeholders
- Keen eye for detail
- Driven and motivated personality with an inquisitive mind and has the initiative to make things happen