We are invite you to join us as an E-commerce Marketplace Specialist.
We need your contribution on establish, strategize & execute key E-commerce marketplace, like Shopee, Lazada and our website etc..
KEY RESPONSIBILITIES:
- Coordinate order processing, delivery and returns of customers’ orders across eCommerce platforms & marketplaces (Lazada, Shopee, Amazon, and etc.)
- Fulfilment and packing of daily orders
- Ensure orders pick up/ deliver on time
- Handle returns and exchanges
- Verify order transactions
- Response to customer inquiries
- Manage service quality and customer satisfaction
- Monitor & manage inventory level to ensure healthy stock levels to meet sales forecast
- Manage product listings and promotions and ensure all information are accurate on the platforms
- Contribute to the execution of marketing campaigns
- Generate Sales reports
- Assist to attend walk-in customers
- Any other ad-hoc tasks and related duties assigned by management.
THE IDEAL CANDIDATE:
• Established portfolio of e-commerce sales and mkting with 2-3 yrs of experience
• Deep understanding of the unique e-com platform tools available on each platform to
• Excellent time management skills and a strong sense of urgency, with the ability to autonomously multi-task across multi-platforms.
• Self-starter focused on execution, exceeding expectations, and building authentic relationships to consistently overachieve, no matter your task
• Technically astute, working knowledge of Adobe full-suite or similar editing software capable (if yes)
• Possess positive energy, a “can-do” attitude, and thrive in a growing atmosphere
