Our vision is to be the worldwide partner of choice in civil aviation, defence, security, and healthcare by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency, and readiness.
In a class of its own, our mission is to lead at the frontier of digital immersion with high-tech training and operational support solutions to make the world a safer place.
CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise.
We offer a comprehensive portfolio of products and a digital ecosystem across key operational areas spanning crew, flight, movement, airport, on-board catering, and cost management. CAE's customizable end-to-end solution improves decision-making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.
CAE Flight Operations equips aviation professionals with the data needed to make informed decisions and take control of critical tasks.
Responsibilities
Your primary responsibility will be to achieve and exceed sales targets for your designated region. This role involves developing strategic sales plans, building relationships with key clients, and ensuring the team is equipped with the tools and training necessary to succeed.
Sales Strategy Development and Execution
· Develop and implement effective sales plans and strategies to achieve company targets and grow our revenue.
· Identify and pursue new business opportunities within the region.
· Analyse market trends and customer needs to identify new sales opportunities and to stay ahead of competitors.
· Lead sales meetings, presentations, and negotiations with potential clients.
· Collaborate with the product development & product delivery team to align product offerings with customer needs.
· Create and monitor sales KPIs (Key Performance Indicators), adjusting strategies as necessary to meet goals.
Client Relationship Management
· Build and maintain strong relationships with key clients and stakeholders.
· Serve as the primary contact for key customers, ensuring their satisfaction, and addressing concerns and issues promptly.
· Conduct regular business reviews to identify upselling and cross-selling opportunities and to understand their needs and ensure satisfaction with our solutions.
· Seek customer feedback to improve product offerings and enhance customer experience.
Sales Performance Monitoring
· Track, report, and present on regional sales metrics and performance to Senior Sales Leadership team.
· Analyse sales data and trends to identify areas for improvement and implement corrective actions/adjust strategies to address performance gaps.
· Utilize CRM (Customer Relations Management) systems and sales tools to track leads, opportunities, and customer interactions.
Business Development
· Identify and pursue opportunities to expand the company’s presence in the region.
· Build and maintain relationships with key decision-makers, influencers, and stakeholders.
· Conduct market research and competitor analysis to identify trends and potential customers.
To carry out any reasonable duties that may be deemed fit and necessary by your manager and the business to carry out your role.
Your individual Talent Compass and Individual Development Plan will have specific, and time bound, key result areas and an individual performance plan will supplement these key result areas.
ESSENTIAL
Proven Sales Experience
· Extensive experience (5+ years) in sales, preferably within the aviation industry or a related field.
· Demonstrated success in meeting or exceeding sales targets.
Strategic Sales Planning
· Experience in developing and implementing successful sales strategies.
· Ability to create and execute strategic sales plans to drive business growth.
Client Relationship Management
· Experience in building and maintaining strong relationships with key clients and stakeholders.
· Proven track record of customer retention and satisfaction.
Budget Management
· Experience in managing sales budgets and controlling expenses.
· Ability to forecast and report on sales performance and financial metrics.
Sales Negotiation & Closing
· Strong negotiation skills and experience in closing large and complex deals.
· Ability to manage contract negotiations and ensure mutually beneficial agreements.
Cross-Functional Collaboration
· Experience working closely with other departments such as marketing, product development, product delivery, and customer service.
· Ability to align sales strategies with overall company objectives.
Problem-Solving
· Proven experience in identifying and resolving issues that arise in the sales process.
· Ability to implement effective solutions to improve sales performance.
Adaptability
· Experience in adapting sales strategies to changing market conditions and company goals.
· Willingness to travel and adjust to different regional market dynamics.
DESIRABLE
· At least 3 years’ experience in selling crew management solutions in the aviation industry.
· Airline Industry experience
· Fluent (written and verbal) in a second language.
· Experience in complex analytics software/AI/algorithms for planning, scheduling, constraints theory.
