- Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
- Perform remote troubleshooting on the ticketing kiosks if required.
- Coordinate and work with maintenance team and station staff in:
- compiling fault data for ticketing kiosks and generate reports.
- combining and rearranging data from source documents where required.
- Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
- Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
- Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
- Generate backend reports of the ticketing kiosks for investigation purposes.
- Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
- Supports in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).
Job Requirements:
- Nitec in Engineering or any other relevant field.
- Welcome entry level or Technician who is looking for a less manual role
- Proficient in Microsoft Office (especially in Excel).
- Possesses high accuracy in processing information.
- Shift Hours (7am to 4.30pm / 2pm to 11pm)
- Work location near Macpherson MRT
Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.
