Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?
As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.
You will also facilitate an all-round pleasant patient experience with our services including patient registration, appointment making, billing collection and etc.
We are on the lookout for passionate individuals who are keen in bringing a smile to our patients! So if you have what we are looking for, we want you!
- Polytechnic Diploma, GCE 'A' / 'O' / 'N' level or Higher / NITEC qualification
- Good communication skills in English and a local language/dialect
- Good Team player with a passion for service excellence
- Pleasant disposition, personality and good interpersonal skills
- Ability to multitask and work in a fast-paced and dynamic environment
- Ability to commit to 5.5 days work week (Monday to Saturday)
[Additional Requirements] Senior Patient Service Associate
- Posses analytical and problem solving skills
- Detailed oriented self-starter
- Preferably has supervisory experience in managing/ guiding junior Patient Service Associates
Openings are available in Ang Mo Kio, Geylang, Hougang, Kallang, Toa Payoh, Woodlands, Yishun, Sembawang and Khatib polyclinics.
