Overview:
- Together with AIC (Agency for Integrated Care) and other CoC (Communities of Care) 2.0 partners, co-creating a CoC (Communities of Care) playbook to support AACs (Active Ageing Centres) in building stronger network and partnerships with health and social service providers in the local region.
- Deepen the partnerships in 9 key service domains as identified by AIC (Agency for Integrated Care) within Mei Ling, Clementi and Tampines service boundary.
- Support in the development of structured collaborations and national protocols that can be applied as a standard for the sector.
- Trial the workflow with seniors who need these services, refine and update so that it can be used nationwide.
Responsibilities:
- Identify the relevant health-social services in service network, develop & build intimate friendly and professional relationship so that they are on board the concept of CoC and believes in the benefits of CoC.
- Identify service providers which are in the non-care sector but which are needed by the seniors to support active ageing in place. Example: Legal talks, planning of retirement, etc.
- Know the senior’s needs in service boundary and map out their needs to match to relevant service partners.
- Deepen the relationship with the service partners at both organizational and personal level to bring them on board CoC.
- Develop a process that is customized, suitable and acceptable to the individual service provider, yet broad enough to be developed into a national process with defined and agreed goals, roles, expectations and processes while encompassing the objectives of CoC2.0.
- Conduct trials of the processes with seniors who need the services, using various methods but final key point is that partner and seniors should not require a lot of handholding for the process to work. At the same time to refine and improve the workflow during the trial process.
Requirements:
- Bachelor’s degree, preferably in psychology, social work or counselling or Project Management or equivalent.
- At least 3 years of experience in community engagement and partnership
- Analysis skills to understand and improve the process and programme.
- Strong communication & interpersonal skills.
- A team player & equally adept at working independently.
