Sales Operations Manager
Overview
Directly reporting to the Regional Managing Director, this position needs to take initiative in managing schedules, creating sales documents and proposals, generating reports related to sales activities and revenue data, as well as handling customer and prioritizing customer requests.
Responsibilities
Work with the Sales team and assist in preparation of:
- sales documents and proposals
- tender responses
- sales reports
- contracts
- sales research papers
- correspondence
- letters and e-mails
- customer billing and reprographics
- adoption of CRM and sales support software.
- Coordinate a small team across the region.
- Coordinate and manage schedules of DEMO sessions, pre sales, sales and post sales discussions and sales events with prospects and existing customers, and internal sales meetings.
- Work closely with the Sales team to generate pipeline management reports, internal regular reports such as month end and regional reports.
- Liaise with Corporate and Regional offices on contracts, pricing processes and procedure
- Handle inquiries and provide information where appropriate internally and externally
Qualifications
- Previous experience in a similar role
- Strong interpersonal and communication skills
- Ability on managing reporting line in different countries.
- Proficiency in English and another language between Mandarin, Japanese, and Indonesian Bahasa.
- Relationship management
- Advanced Computer skills, Word, Excel, and Power Point essential
- Ability to work autonomously, use initiative to resolve issues, prioritise and exercise discretion
- A self-motivated, proactive, and flexible approach to work with a high level of adaptability and flexibility
- Proven ability to work under pressure and meet deadlines
- A level of strategic thinking, initiative, research and reporting skills
- Able to make decisions quickly
- Attention to detail and the ability to communicate and problem-solve
- Proven track record interacting with senior management and the ability to relate, communicate and build relationships with people at any level and from any country
- A high level of discretion, confidentiality & professionalism
- Willingness to work at flexible working hours in accordance with business requirements
