JOB DESCRIPTION:
- Establishing the procedures of tracking IT Assets (SSL Certs, Licenses) to ensure relevant PIC’s timely renewal to prevent any disruptions to bank operations.
- Assist IT in facilitating the various business teams to migrate to Google Drive, which includes engaging them via meetings, helping to answer queries on ad hoc and go as far as executing on behalf should the situation arises.
- Documentation on the understanding of what goes into onboarding & offboarding of users, which includes working with HR, IT Helpdesk & IT IAM processes to integrate it into a singular flow.
- Revamping of the existing Bank’s access portal, making it easily maintainable by various teams, which integrates the links to all applications, HLBS Newsletters & events and HLBS policies & forms.
- Work with relevant PIC’s (in branch or head office) to further understand and improve on any tracking mechanism.
- Identify any process improvement opportunities to increase efficiency of the onboarding & offboarding process of user.
- Work with various departments’ identified key personnel and communicate to the respective reporting manager on further improvements that can be made to the Bank’s access portal.
- Carry out any other duties as directed by Company Management
REQUIREMENTS
- ITE/Diploma/Degree in Computer Science, Information Technology, Finance, Business Administration, or related field
- Knowledge of VBA (which is for Google App Script) is a plus.
- Technically inclined (able to understand code & syntax, perform setup/configuration)
- Documentation skills (knows proper sectioning, workflow & diagram drawing)
- Strong analytical and problem-solving skills, with attention to detail and accuracy
- Excellent communication and interpersonal skills, with the ability to build relationships and collaborate with diverse groups of people
- Ability to learn new technologies quickly and adapt to changing priorities and deadlines
- Self-motivated and proactive learner who takes initiative and seeks feedback regularly
