Job Description & Requirements
- Assisting all administrative duties pertaining to Housekeeping Department.
- Handling phone calls, liaise with guests and internal staff on their requirements or requests.
- Account for all floor key-cards and phones. To check all key-cards at start of shift before issuance and end of shift To handle messages, enquiries and complaints from guests and staff.
- Handling and record all lost and found items and channel all valuables to Executive Housekeeper.
- Updating of hotel status, VIP, special guest requests into the system. To print Room Discrepancy Report to verify physical room status & reconfirm with Front Office.
- Ensuring that all maintenance work order forms are promptly made out and followed through.
