About Restorative Care Department:
The Restorative Care Department is to provide specific services to inmates and their family members with the following objectives:
- To provide assistance to inmates and their families who are in need of support, at any point during the incarceration phase (e.g. in the areas of financial hardships or managing family-related issues).
- To provide assistance through aftercare support for releasing inmates who are without family support on their transition back to the community.
Responsibilities:
- Ensure efficient and smooth day-to-day function of the centre
- Provide exceptional customer service through answering the phone, and handling general enquires
- Promote compliance to ethical and responsible data use principles by ensuring necessary data is collected, accurately updated, and maintained in the systems
- Provide administration support and clerical activities for 3 satellite centres (Bedok, Cantonment and Woodlands)
- Ensure timely submission of reports to stakeholders.
- Adhere to the organisation’s financial management and procurement processes
- Maintain strong relationships with stakeholders and partners
Requirements:
- ‘A’ Levels/ Diploma holder
- Service-oriented
- Outstanding communication (verbal and written) and interpersonal abilities
- Pleasant disposition and able to work with others
- Proficient in the use of Microsoft applications (Office 365) and IT systems
- Possesses problem solving skills
- Independent in managing and executing work tasks
- Positive professional attitude, has initiative and is innovative
- Organized and resourceful
Work Location: Cantonment
Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.
