Work Location: Above One North MRT
Working days: 5.5 days per week
Working Hours: Monday to Friday: 8 am to 8 pm & Saturday: 9 am to 3 pm
Monthly Salary: S$2,200 to S$2,500
Key Responsibilities:
A. Customer Service
- Greet customers, take orders accurately and process them through the point-of-sale (POS) system.
- Answer customer queries regarding the menu, including dietary options and special requests.
- Handle customer complaints or issues with professionalism and a positive attitude.
- Ensure customers have a pleasant dining experience by checking in on them and addressing any additional needs.
B. Food & Beverage Preparation
- Prepare and serve a variety of food and beverage items, including coffee, tea, sandwiches, pastries, and other café offerings.
- Follow recipes and preparation techniques to maintain consistency and quality.
- Monitor inventory levels and restock items as needed.
- Maintain knowledge of current menu items, seasonal specialists, and promotions.
C. Cash Handling
- Process customer payments using cash, credit cards, or other forms of payment.
- Issue receipts and manage cash register operations, ensuring transaction accuracy.
- Balance cash drawers at the end of shifts.
D. Cleaning & Maintenance
- Maintain cleanliness and organization of the café, including tables, counters, floors, and restrooms.
- Ensure all food preparation and service areas comply with health and safety standards.
- Wash and sanitize dishes, utensils, and equipment as necessary.
- Take out the trash and ensure that the café is always presentable.
E. Team Collaboration
- Work closely with other team members to ensure efficient service and a positive work environment.
- Communicate effectively with kitchen staff and management to coordinate service.
F. Additional Duties
- Participate in inventory checks and order supplies as needed.
- Support promotional activities or events as required.
- Conduct regular team meetings and provide ongoing feedback.
Job Requirements:
- Previous working experience in a café, restaurant, or customer service role is preferred.
- Ability to stand for long periods and perform physically demanding tasks.
- Excellent communication and interpersonal skills.
- Ability to work in a team and handle high-pressure situations.
- Flexibility to work various shifts.