Responsibilities:
- Provide Level 3 Support day-to-day Enterprise Infrastructure and Cyber Security hardening, System Updates, Patches and Configuration Changes and Administration.
- He/She must be familiar with various types of infrastructure systems platforms, including virtualization, servers, storage, operating systems.
- To be part of the team supporting VMWare Virtualisation platform, Storage Platform (SAN/ NAS), Nutanix, Compute Platform (Server hardware and related systems), Infrastructure services systems (Managed File Transfer System, Enterprise batch job management, Monitoring tools, patch management tools, inventory)
- Provide expertise and support for Windows and Linux operating systems administration, incident resolution and maintenance.
- Support 24x7 systems and willing to work in shifts.
- Manage IT infrastructure operations team.
- Provide support and liaise with external service providers on IT Infrastructure Services enhancement, development, and deployment.
- Installation, configuration, administration, performance monitoring and tuning, capacity planning and maintenance of the systems.
- Develop systems operation procedures and other infrastructure related documentation.
- Manage vendor relationship to ensure vendors meet contractual obligations.
- Manage infrastructure projects for upgrading platforms or introducing new technologies and platforms to the environment.
Job Requirements:
- Tertiary education in Computer Science / Engineering or related discipline.
- 3 years of experience in Infrastructure operations and project deployments.
- Experience with one or more of the following products and platforms: Infrastructure
- Virtualization (VMware), Operating Systems (Linux, Windows), Compute/Storage (SAN, NAS) and Infrastructure Services and tools (e.g., SFTP, Enterprise job management, Monitoring tools).
- Experience with network technologies, TCP / IP, DNS, DHCP etc.
- Experience in managing IT operations teams.
- Good problem-solving skills
- Good understanding of ITIL.
- Good communication skills
- Good troubleshooting skills
- Self-motivated and have attention to detail.
- Certification in VMWare, Microsoft Windows or RedHat Linux.
- Cloud platform certifications will be an added advantage.
