Responsibilities:
- Support new operation initiatives and drive the development of system integration, acceptance, performance management practice, and performance testing.
- Work with different stakeholders to perform technical support for any Client incident or request.
- Support infrastructure services either on-premise, hybrid, or public cloud environment to support Client systems.
- Support integration services between external systems either on-premise, hybrid, or public cloud environments to support Client systems.
- Support any application/platform and security incidents.
Requirements:
- Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.
- Added advantage with AWS Certification
- At least 1 year of working experience in Cloud-based services, IT operations, and vendor management.
- Knowledge of and experience in Public Agency IT/System environment is preferred.
- Familiar with cloud-based services such as Government Commercial Cloud (GCC), AWS, and/or Azure
- Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS
- Knowledge of disaster recovery, system backup, and restoration.
