The Director of VIP Business plays a key role in managing and nurturing relationships with high-end clients and VIPs. This role is essential for fostering strong, long-term relationships with VIP clients and ensuring they receive the highest level of service.
Responsibilities:
- Strategic Planning: Develop and implement strategies to cultivate and maintain relationships with VIP clients. Identify opportunities for new initiatives that cater to VIP needs and preferences.
- Client Engagement: Build and maintain strong relationships with VIP clients, ensuring their needs are met and exceeded. Organize and manage exclusive events and experiences for VIP clients.
- Team Leadership: Led and mentored a team of VIP relations managers and support staff. Ensure the team delivers exceptional service and maintains high standards of client satisfaction.
- Collaboration: Work closely with other departments, such as marketing and sales, to align VIP strategies with overall business goals. Coordinate with external partners and vendors to enhance VIP experiences.
Requirements:
- Bachelor’s degree in Business Administration, Management, or a related field, advanced degree (MBA, Master’s) preferred.
- Have 10 years of experience in business development or relationship management in the finance field, with a focus on managing high-value clients.
- Strong verbal and written communication skills to effectively interact with VIP clients and internal teams.
- Ability to build and maintain strong relationships with high-profile clients.
- Capability to develop and implement strategies to enhance VIP client satisfaction and loyalty.
- Understanding of different cultures and the ability to tailor services to meet diverse client needs.
- Willingness to travel and work flexible hours to meet the demands of VIP clients.
Interested candidates may send their resumes to [email protected], or apply through the application system. Shortlisted candidates will be contacted.
Flamingo Recruitment Pte Ltd
EA License: 21C0588