Job Summary
You will be working with our client who are well renowned in the financial industry. You will play a key role in automating production operations, ensuring seamless integration with the daily monitoring operations of IT systems.
Responsibilities
- Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality for continuous service improvement.
- Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.
- Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.
- Being accountable for resolving the incident with workaround or permanent solution.
- Participate in troubleshooting system and network connectivity problems before escalation.
- Monitoring production metrics and performance indicators to ensure targets are met.
- Ensuring compliance with safety and regulatory standards in production.
- Other ad-hoc duties as instructed.
Experiences
- Must be open to taking on shift duties
- Bachelor's Degree / Diploma in Information Technology or equivalent
- At least 3 years IT experience as Level 1 Production Operations engineer.
- Strong analytical skills to analyse production processes and identify areas for improvement and optimisation.
- Profound knowledge of production systems issues and effective solutions to enhance operation efficiency.
- A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency.
- Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc.
- Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc would be an advantage.
If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.
Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.
Morgan McKinley Talent Solutions
Morgan McKinley Pte Ltd EA Licence No: 11C5502
EAP Registration No: R2196712
EAP Name: Chew Kai-Xinn
