Hostess Duties:
- Guest Greeting: Provide a warm and friendly welcome to guests as they arrive at the restaurant.
- Reservation Management: Handle reservations, assist with waitlists, and ensure timely seating.
- Customer Engagement: Interact with guests, answer inquiries, and provide information on menu items and specials.
- Seating Efficiency: Coordinate guest seating to optimize table turnover and wait times.
- Cleanliness and Organization: Keep the hostess stand and waiting area clean, organized, and well-maintained.
Attendant Duties:
- Customer Service: Greet and assist guests, take orders for food and beverages, and provide attentive service.
- Table Service: Ensure tables, seating areas, and bar counters are clean and set up for guests.
- Food and Beverage Delivery: Assist in delivering food and drinks to guest tables promptly.
- Customer Engagement: Maintain a friendly and responsive attitude towards guests to enhance their dining experience.
- Assist Hostess: Support the hostess team by helping with reservations, waitlists, and coordinating seating during peak times.
Front-of-House Operations:
- Communication: Maintain effective communication with kitchen and bar staff to ensure a smooth dining experience.
- Cooperation: Collaborate with other front-of-house and back-of-house staff to ensure a positive dining experience.
Cleanliness and Hygiene:
- Sanitation: Adhere to health and safety guidelines, ensuring cleanliness and hygiene in the restaurant area.
- Restocking: Assist in restocking essential items at the hostess stand and server stations.
