We have an exciting opportunity for a Project Manager to join us in Singapore. You will be responsible for delivery for multiple public sector accounts in Singapore leading other Engagement managers and Delivery Executives. This role will report to our Head of Delivery for SEA & HK
Responsibilities:
- Institute and perform delivery governance across the portfolio with engagement manager, delivery executive and account executives across multiple business lines.
- Lead and ensure full compliance for both internal and external QA metrics (e.g. Cyber Security, Data Protection, Business Continuity, ISO, IM8 etc.)
- Risk management, issues resolution, delivery status tracking and reporting.
- Financial management, cost optimization and revenue recovery.
- Drive client satisfaction for the engagements within portfolio
- Build and grow add on sales for the portfolio that is delivery-led
- Business stakeholder management, CXO level relationships building
- Commercial and contract management for the portfolio with basic understanding of contract law
- Opportunity / Deal / Contract reviews and approvals for the portfolio
- Team management, talent development and succession planning
- Conflict and escalation management at all levels of delivery
- Drive productivity and continuous improvements for both internal processes and external delivery leveraging on automation and industrialization tools.
- Participate and contribute on strategic initiatives for SEA/APAC regional and global business lines across the group such as group quality reviews, industry certifications, capability development and business expansion.
Qualifications & Experience:
- More than 5 years of program, project and service management experience in delivering solutions and services for global management and/or technology consulting firms across various industries and different technology domains.
- Proven experience of effectively managing large-scale projects from pre-sales through to delivery for digital transformation, customer experience, web development, mobile apps, cloud computing, data analytics, artificial intelligence, process automation and and/or enterprise applications.
- Having end-to-end experience on delivery governance from opportunity assessment, solution reviews, deal reviews, program setup, solution delivery and contract closure.
- Thorough understanding and experience on the end to end financial management process from estimation till invoicing.
- Strong problem-solving, escalation and conflict management skills, should be assertive and able to influence stakeholders at all levels, both on client side and internally
- Established market reputation for superior customer service
- Adept at building effective client relationships and working with several stakeholders to deliver targets
- Strong functional/technical background, business acumen and commercial management skills
- Experience of delivering programs in public sector is mandatory
- Experience of identifying business opportunities, building client relationships and seeking new business
- Certified in PMP, PRINCE2, ITIL, Agile etc. in program, project and service management.
Let's talk about what's in it for you!
Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from. Capgemini constantly aims for excellence in its operations and the employee experience it provides. In line with our Purpose, Flexible Working aims to improve the overall people experience by providing an optimal work-life balance, more autonomy and freedom in when, where and how we work.
As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:
Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate or recognise special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International Day of People with Disabilities. Our Employee Resource Groups Women@Capgemini, OutFront, Indigenous, Parents and Carers and Sustainability Community of Practice support the grassroots passion of employees to drive our diversity agenda and effect change.
Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.
Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. As well as focusing on helping our clients transform towards more sustainable business models, Capgemini recently announced its commitment to becoming a netzero busines by 2030.
Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 9 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, visit www.capgemini.com/au-en/careers/ and listen to some of our employee's stories.
GetTheFutureYouWant - Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.
