Responsibilities
The candidate should be able to conceptualize the cards programs delivery from inception through implementation and deliver solutions in production across the Cards technology stack. He/she needs to ensure alignment with the cards technology standards in the design and execution of projects.
He/she requires good communication skills across both technology, operations, and the business to develop and implement best-in-class solutions and will have a high degree of visibility. He/she would need to collaborate within the technology teams to identify efficiency models to achieve technology productivity targets in alignment with Group Technology strategy.
- Lead a team of application developer to plan technical deliverables (distributed platforms – loyalty system and commercial cards portal) to meet project’s requirements within allocated budget and schedule.
- Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution
- Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed
- Partner with Program managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements
- Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
- Have a hands on approach to ensure that the application teams build the enhancements according to the solution plan
- Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results
- Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
- Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
- Work with vendor and integration partners to ensure product deliveries are timely and good quality.
Qualifications and Skills Required
The ideal candidate will be a dependable and result oriented technology delivery manager who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in high pressure environment is essential.
- Bachelor's Degree in Computer Science, Engineering or similar domain.
- More than 10 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
- Strong technical/platform knowledge on Cards, Loyalty and distributed platforms. At least 8 years of experience in following technical skills with relevant team management experience:
- Oracle database with excellent SQL skills
- Web servers such as Apache HTTP Server
- Unix/Linux with shell programming experience
- Java platform / J2EE and Java web container such as JBoss EAP, Tomcat, WebLogic
- IBM MQ / web services
- Open Banking API development
- Exceptional business domain knowledge covering areas of cards, remote commerce, portals, collections, loyalty rewards and open banking
- Hands-on experience in development work, with prior coding, functional specifications and technical specifications, systems development and testing experience
- Experience in managing an application development team in implementing large-scale cards projects for banking or financial services
- Strong customer service focus with the ability to communicate with highly technical management teams.
- Proven track record of running a cross functional horizontal team, supporting multiple delivery teams
- A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
- Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders
- Good problem-solving, analytical, synthesis, system thinking and solutioning skills
- An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels.
- Should demonstrate a disruptive innovative mindset that will make innovation mainstream and help the business take strides in an extremely competitive environment