- Experienced in the development and implementation of ServiceNow ITSM modules, with additional knowledge in SPM and IRM being advantageous.
- Skilled in creating and managing Business Rules, Script Includes, UI Actions, Script Actions, Scheduled Jobs, email scripts, and workflow run scripts.
- Proficient in designing flows using Flow Designer and Integration Hub.
- Competent in ServiceNow client and server-side JavaScript, as well as ServiceNow APIs.
- Capable of customizing ServiceNow using UI Pages, UI Macros, and CMS with CSS, HTML, and Jelly.
- Hands-on experience with integrations involving Enterprise suite applications.
- Adept at building Catalogs, variable sets, Catalog Client scripts, UI Policies, UI Actions, and ACLs.
- Proficient in programming with JavaScript, XML, HTML, AJAX, Angular, and Jelly scripting.
- Experienced in integrating ServiceNow with external systems and applications using REST/SOAP APIs.
- Skilled in developing Scripted Rest APIs and managing third-party integrations.
- Ability to troubleshoot and resolve integration issues for seamless data flow and system interoperability.
- Strong debugging skills alongside coding proficiency.
- Experienced in extending the ServiceNow schema for custom applications.
- Knowledgeable in creating data sources, ETL processes, import sets, and transform maps.
- Proficient in using ATF to develop and execute test cases.
- Experienced in managing ServiceNow version upgrades.
- Familiar with MID server, Import and Export Sets.
- Good understanding of adding multiple pages and widgets to the ServiceNow portal.
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