- Manage the seamless integration of Tata Consultancy Services (TCS) Internal Corporate Policies and Procedures across the diverse Asia Pacific Geography, with a strategic focus on elevating operations in TCS Singapore as a significant center within the region.
- Provide expert guidance to country teams in establishing Agile delivery centers, ensuring the establishment of standardized operating environments conducive to streamlined business practices.
- Lead the proficient implementation and mastery of ‘SoFi’, TCS's proprietary Internal Tool, for comprehensive environmental parameter assessment across Asia Pacific locations with particular emphasis on sustainability and energy conservation in alignment with TCS and ISO guidelines.
- Ensure expert implementation of processes within Ultimatix, a pivotal TCS Internal Tool and Application designed for operational management.
- Act as the key conduit and liaison in the role of a TCS Internal Process Specialist, facilitating seamless communication between business leaders and stakeholders throughout the Asia Pacific Region to address evolving business needs.
- Offer strategic guidance and consultation on Business Continuity Processes an Crisis Management, ensuring organizational preparedness and resilience.
- Ensure the formulation of consistent Key Performance Indexes (KPIs) aligned with company standards and evolving business dynamics.
- Utilize expertise in TCS Internal Processes to customize key regional processes, aligning them with local requirements while upholding TCS's overarching vision and mission.
- Implement transformative Strategic Objectives, Measures, and Practices across locations to enhance operational efficiency and effectiveness.
- Foster cross-functional synergy and cohesion, promoting collaboration among virtual and global teams from diverse cultural backgrounds.
- Cultivate and empower local talent, fostering a culture of continuous learning and collaborative knowledge sharing.
- Foster an innovative culture and promote boundaryless thinking, consistently challenging norms and leading disruptive changes to capitalize on opportunities. Provide consultation to country teams to drive innovation, streamline processes, and enhance digitization efforts.
- Enhance the value proposition of all processes, optimizing existing value and identifying new avenues for value creation across the Asia Pacific region.
- Effectively communicate with team members from diverse backgrounds to inspire and motivate them towards shared objectives.
- Establish an empowering climate and deliver impactful training to cultivate future local leadership on TCS Internal Tools and Applications, fostering a robust network of communication and collaboration across APAC geography.
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