Position Summary
We are seeking dedicated and detail-oriented individuals who are not afraid to learn new things and execute to a high standard efficiently. If you're seeking a role that is both challenging and fulfilling, rather than mundane, and want to be part of a collaborative, committed, and autonomous team, we would love to hear from you!
This role involves working independently on tasks while also collaborating with other team members to manage and follow through on customer orders, both online and offline. You will play a crucial role in ensuring smooth operations in our growing e-commerce business.
Job Responsibilities
Administrative
- Customer Service: Invoicing and responding to customer inquiries/concerns through online & social platforms. Assist with retail floor responsibilities on days when the studio is open. This involves sales floor upkeep, cashiering, etc.
- Packing: Packaging products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
- Daily Housekeeping Duties
- Inventory Management: Engage in stock-take and tagging of the new product
- Other Ad-hoc Duties as Assigned
E-commerce
- Marketplace & Website Activities Management: Oversee the activities, monitor performance and engage with customers
- E-commerce Sites Content Management: Create content by editing of images, captions and descriptions for e-commerce sites
- Product Listing Management: Maintain accurate inventory records and monitor stock levels. Ensure that product descriptions, images, and pricing are accurate and up to date.
- Order Processing: Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction
Job Requirements
- Some E-commerce experience
- High initiative and positive attitude, able to work independently and as a team.
- Simple computer knowledge (Instagram, MS Office and Excel) is required
- Crystals knowledge not necessary but will be beneficial
- Training will be provided
- Number of work days 5 - 5.5 days
Benefits
- Gym and pool use
- Monthly team bonding (eg. bbq night, movie outing, karaoke and pizza etc)
- Annual retreat
At CRZtales, we're committed to more than just work. We're dedicated to fostering an environment where we not only excel professionally but also embrace life outside the office. Join us in achieving the perfect work-life balance as we grow together!
We look forward to hearing from you!
Any further enquiries do email us at [email protected]
