Duties and Responsibilities
- Respond to queries on various platforms eg. Email, Website, WhatsApp,Phone Call, Social media: Facebook, Instagram etc.
- Issue sales order / invoices & consolidate delivery orders.
- Manage Website (Upload new menus, promotions, contact details, customer profile)
- Good business acumen and able to identify business opportunity.
- Support operational processes such as keeping the customer database updated, leads and opportunities follow-up pertaining to marketing activities.
- Develop marketing strategies & source for marketing material.
- Liaise with external partnerships to execute promotions or campaigns.
- Generate monthly reports, monitor performance of marketing campaigns & suggest solutions.
- Assist in conceptualizing current and new menus.
- Other adhoc duties assigned along with the progress of the company.
Requirements
- GCE O Level or equivalent.
- Possess at least 2 years experiences in catering operations preferred.
- Knowledge of Marketing App eg. Canva will be a bonus.
- Customer-oriented, Good interpersonal & communication skills.
- Ability to Plan; prioritize and organize task.
- Proficient in both English and Chinese languages with conversational and writing abilities.
- Ability to resolve issues promptly