Job Responsibilities:
- Acquire and maintain strong knowledge of the organisation's programmes, services and processes
- Keep abreast of latest MOE initiatives to stay relevant with customers' needs
- Actively promote and upsell programmes to both prospective and existing customers
- Attend to customers' needs and enquiries in a prompt and service-oriented manner
- Build rapport and maintain a positive relationship with all stakeholders
- Handle all walk-ins, phone, text messages and online enquiries in a warm, earnest and professional manner
- Meticulous and detail oriented to ensure administrative duties like registration and enrolment data are accurately captured
- Maintain an updated record of customer interactions, including inquiries, feedback and complaints
- Provide support and assistance to teachers and students whenever required
- Uphold a strong communication platform between teachers and parents
Job Requirements:
- Minimum Diploma holder
- Strong proficiency in spoken and written English
- Proficient with Google Docs, Google Sheets and Microsoft Office
- Good team player with ability to work with minimal supervision
- Prior experience in education industry would be advantageous
HOW TO APPLY:
Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.
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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Khor Khang Qin
EA Personnel Reg No: R22109669
