Benefits
- flexiable working time
- international travel paid by company
- tons of shows
- travel insurance
- Basic $2.5K + flexiable annual bonus + flexiable quarter bonus upon performance and contributions
Job Description
Music Merchandise Sales Assistant focus on online and tour merchandise sales of international artists . You will have tons of opportunitis of attending shows in whole Asia .That means you would love to travel with Bands ' tour in Asia .
- Setting up and managing the merchandise booth: Ensure the booth is set up before each show in a clean, organized, and visually appealing manner to attract customers.
- Assisting customers: Greet customers, answer their questions about the merchandise, and provide recommendations based on their preferences ;
- Processing transactions: Handle cash and credit card transactions efficiently and accurately using appropriate payment methods and systems.
- Projecting and managing inventory and shipping : Project sales and track inventory levels, ensuring that popular items are adequately stocked and minimizing the risk of running out of merchandise; preparing shipping documents / negotating with forwarders for better rate
- Promoting merchandise sales: Actively engage with fans using various marketing techniques to boost merchandise sales, such as running promotions, creating exclusive items, or leveraging social media platforms.
- Handling customer inquiries and concerns: Address customer inquiries, concerns, or complaints professionally and promptly to ensure a positive customer experience and resolve any issues that may arise.
- Merchandise teardown: After each show, dismantle the merchandise booth, pack up unsold merchandise, and ensure the booth area is left clean and organized.
- Hiring and managing part-time sales staff: Recruit, train, and manage part-time sales staff to assist with merchandise sales during the tour, ensuring they are well-informed and capable of providing excellent customer service.
- Market information collection and marketing campaigns: Collect valuable market information .Additionally, collaborate with the marketing team to develop and execute marketing campaigns to increase merchandise sales and promote the tour.
- Preparing PPT for clients' approval and follow up the status & feedback from clients
- Negotiating with venues /promoters for better rates and places ;
- developing sales channels ;
- Others sales related tasks
Qualification
- Understand Tagalog/PH local language is an advantage
- Excellent on Word /Excel/Power Point/Email due to working requirement ;
- Excellent in English and/or mandarin (preferred) due to working requirement ;
- Retail or fashion background is an advantage ;
- Good knowledges of western artists/bands: This includes having a good understanding of their music, brand, and fan base.
- Good sales and customer service skills: Being friendly, approachable, and attentive to customer inquiries and concerns is important for ensuring a positive buying experience.
- Good communication skills and outgoing personality ;
- Excellent attention to detail;
- Teamwork and flexibility: during tour , need adjust your working time to fit with shows .need tour with bands round Asia key cities , such as Seoul , HK , Taipei , Bangkok , KL etc ;